Miami Star Island FAQ
Everything you need to know about Miami Star Island, in our Miami Star Island FAQ!
Welcome to Miami Star Island FAQ
The Miami Star Island FAQ is your go-to guide for everything you need to know before your cruise. You're in the right place. This FAQ Page covers everything you need to know about our top-rated Miami boat tours — including check-in info, safety, schedules, family-friendly features, and the other tours we offer like the Miami City Tour, Key West Bus Tour, and Miami Sunset Cruise. Whether you're a first-time visitor or a local looking to explore your city from the water, this guide has you covered. For any questions contact us today!
Departure & Check-In – Miami Boat Cruises
- Where do the Miami Star Island Cruises depart from? All cruises depart from Bayside Marketplace, located at 401 Biscayne Blvd, Miami, FL 33132. Check in at the Bayride window behind Victoria’s Secret on the waterside. This is one of the most popular starting points for a Boat tour in Miami.
- How early should I arrive before my cruise departs? Please arrive 45 minutes before your scheduled departure to check in and receive your boarding passes.
- What do I need to check in—ID or confirmation email? All you need is your confirmation email on your phone or printed out. No ID or credit card is needed to enjoy your Miami sightseeing boat tour.
Family & Accessibility – Miami Sightseeing Tours
- Is the cruise family-friendly? Yes! Our cruise is perfect for families of all ages. Children under 4 ride free. It’s one of the best Miami Tours for families.
- Are strollers allowed on board? Yes, strollers are welcome. Our staff will assist you with safe storage once onboard.
- Are small pets allowed on the boat? Yes, we allow small pets onboard as long as they are well-behaved and supervised.
- Are infants and babies allowed? Yes! Children 3 and under ride free with a paying adult.
- What age range qualifies for a child ticket? Children aged 4 to 12 qualify for the reduced child ticket price.
- Is the cruise safe and comfortable for seniors? Yes, our boats are spacious, stable, and have seating with shade and A/C for comfort.
- Is the boat wheelchair accessible? Accessibility is limited. Please contact us in advance for special arrangements.
Tour Experience – Miami Star Island Tour
- How long is the Miami Star Island Cruise? The cruise lasts 90 minutes and covers many of Miami's most scenic and iconic areas, including Miami Star Island and Fisher Island.
- What are the cruise departure times throughout the day? Tours run from 10:30 AM to 7:30 PM, departing every hour on the half-hour.
- Is the tour guided with live commentary? Yes! A professional, bilingual guide narrates the entire cruise in English and Spanish.
- Is the tour bilingual in English and Spanish? Yes, we provide live narration in both English and Spanish.
- What landmarks will I see on the tour? You’ll see Star Island, Fisher Island, Venetian Islands, Port of Miami, Miami Beach, South Beach, the Miami Skyline, the Miami River, Brickell Key, and the Flagler Monument. This is one of the best Miami sightseeing boat tours to take in all of it.
- Will I see celebrity homes on Star Island? Yes! Your guide will point out homes of celebrities like Shaquille O'Neal, Gloria Estefan, and more.
- Is this the official Star Island cruise? Yes, this is the real Star Island cruise departing from Bayside with licensed guides.
- Do we get off the boat during the cruise? No, this is a sightseeing cruise only. You’ll enjoy views and photo opportunities from the boat.
- Can I take photos and videos during the cruise? Absolutely! You’ll get amazing shots of the Miami Skyline, celebrity homes, and more.
- Do you offer a photo package or souvenir photos? Yes, an optional photo package is available onboard for $20.
Booking & Pricing – Miami Boat Tour Info
- Are tickets available at the dock or should I book online? We recommend booking online to guarantee your seat and receive instant confirmation.
- Is there parking nearby, and how much does it cost? Yes, Bayside parking Garage is nearby. It costs about $9 per hour, and we recommend parking near the arena side.
- What’s your cancellation and refund policy? You may cancel up to 48 hours before your scheduled cruise for a full refund. Missed tours are non-refundable but can be rescheduled for free.
- Can I reschedule if I miss my tour? Yes, we allow free rescheduling if you miss your original cruise time.
Comfort, Safety & Amenities – Miami Boat Cruise Features
- What’s the maximum capacity of the boat? Our boats hold up to 120 passengers, offering plenty of space with open-air and shaded seating.
- Is the Mojito Bar available onboard? Yes! We are the only Miami boat tour with a real Mojito Bar onboard. Drinks are available for purchase.
- What kind of drinks and snacks are available? We offer mojitos, cocktails, soft drinks, water, and light snacks for purchase during the cruise.
- Do you accept cash and credit cards at the bar? Yes, both cash and credit cards are accepted at the Mojito Bar.
- Is outside food or drink allowed on board? No, outside food, drinks, and coolers are not permitted.
- Are there restrooms on the boat? Yes, we have clean restrooms available onboard.
- Is there air conditioning on the boat? Yes, the lower deck is fully air-conditioned.
- Is the top deck shaded or open-air? The top deck is open-air with shaded sections so you can enjoy views and comfort.
- What happens if it rains—do cruises still operate? Yes, we operate rain or shine. Our boats have covered areas and A/C to keep you comfortable.
- Do you provide free umbrellas for rain or sun? Yes! We are the only boat tour in Miami that provides free umbrellas for guests—rain or shine.
- Can I get a refund for rain or bad weather? Cruises run in all weather conditions, so no refunds are provided for rain. Our vessels are fully covered.
- Is smoking allowed on the boat? Smoking is not allowed, but vaping is permitted on the front and back decks with courtesy to others.
- Is vaping allowed onboard? Yes, on designated areas—please be mindful of families and children nearby.
- What safety features are on the boat? Our Miami sightseeing boat tour vessels are fully equipped with U.S. Coast Guard-approved life jackets, safety equipment, emergency lighting, and professionally trained crew. We meet and exceed all safety regulations for public passenger vessels.
Other Tours – Miami Sightseeing Tours & More
- Do you offer Miami City Tours as well? Yes! We offer a popular Miami 3-in-1 City Tour, also known as our Miami Bus and Boat Combo. It includes walking tours, Versace Mansion, and beach access.
- What’s the maximum group size for the Miami City Tour? Our Miami City Tour is semi-private with a maximum of 13 guests per bus.
- What does the Miami City Tour include? The 3.5-hour tour includes Wynwood, Little Havana, South Beach, a Versace Mansion selfie stop, and a drive through Miami Star Island.
- Are walking tours part of the Miami City Tour? Yes! It includes three walking tours in Wynwood, Little Havana, and South Beach.
- Do you offer round-trip Key West Bus Tours from Miami? Yes, we offer Key West Sightseeing Tours, with 6 hours of free time and amazing stops along the way.
- What’s included in the Key West tour? It includes round-trip transportation, 6 hours of free time, a scenic drive on the Overseas Highway, and more.
- Can I book combo tours with the boat cruise, city tour, or Key West? Yes, we offer combo tours like the Miami Bus and Boat Combo. Book together and save.
Sunset Cruise Info – Miami Star Island Sunset Cruise
- Do you offer Sunset Cruises in Miami? Yes! Our Miami Sunset Cruise is one of the most popular experiences in the city.
- What are the best departure times for the Miami Sunset Cruise in summer? Best times are 6:00 PM, 6:30 PM, and 7:00 PM during the summer.
- What are the best departure times for the Sunset Cruise in Miami in winter? Best times are 4:30 PM, 5:00 PM, and 5:30 PM in the winter months.
Groups & Unique Features – Best Boat Tour in Miami
- Do you offer group bookings or private charters? Yes, private charters and group rates are available. Contact us for details.
- What makes this cruise different from other boat tours in Miami? We offer the best guides, a Mojito Bar, 360° views, free umbrellas, and the only real Star Island cruise from Bayside.
- Why is this the best Star Island cruise for sightseeing in Miami? Because it’s the most complete cruise experience in Miami—with the best views, guides, drinks, and value.
- Is Miami Star Island Cruises trademarked? Yes, Miami Star Island Cruises is state trademarked and officially registered in Florida.
Conclusion – Discover the Best Miami Boat Tours
Our Miami Star Island Cruise is designed to give you the best possible sightseeing experience—whether you're visiting for the first time or looking for something unforgettable. With breathtaking views, the best Mojito Bar in town, and the option to pair your adventure with our Miami Bus and Boat Combo, we deliver the ultimate day on the water. Book now and enjoy the best Miami tours on land and sea.
Looking for the perfect Boat tour in Miami? This is the one that gives you up-close views of Miami Star Island, Downtown Miami, Port of Miami, and South Beach, all in one ride. Combine your Miami sightseeing boat tour with the ultimate city adventure on our Miami Bus and Boat Combo, or enjoy a relaxing evening on our famous Miami Sunset Cruise. Whether you’re here for fun, family, or photo ops, this is the best way to explore everything Miami has to offer from land and sea.
